customer services

Refund Policy

Returning your goods is simple. Within 14 days of receipt of your order, you may return any item for a refund for the price of the goods.

Returned goods must be unused, in a resaleable condition with all the tags still attached and inner packaging (i.e. shoebox) included.

If you have found another item you wish to exchange a product for, please return the original purchase to us with your Order Confirmation (this is emailed to you on the date of purchase) stating the product id number and size of the item you wish to exchange for, and we will gladly exchange the goods and send them out to you. You must also include a £2 payment to cover the return postage cost.

If you would like a refund, we will return the monies to you by the same method you originally paid by. When returning goods to us please write the reason and request on the back of your Order Confirmation, re-wrap securely and send it back to our address listed below. Please do not write on, sellotape or damage the inner packaging (i.e. shoebox)

Please ensure that you obtain a certificate of postage as your insurance against loss / damage.

Please note that we suggest using ‘Recorded Post’ at your local Post Office, to send the goods back to us, as we cannot accept responsibility for goods lost while in transit to us.

Your statutory rights are not affected.

Returning goods from outside the UK - Please contact us prior to return at info@athletika.co.uk

To return goods to us please send to:

Athletika
Dagnall House
16 Dagnall Avenue
Chorlton-cum-Hardy
Manchester
M21 8EZ
United Kingdom